Contact Melissa And Doug

Melissa And Doug Support for Toy Questions and Buying Plans

Use this page when you need more than a quick pop-up inquiry. Families, educators, and retailers can share age range, play setting, safety concern, gift timing, or assortment goals. The layout keeps contact details, office context, and the request form visible as separate parts of the conversation.

Map and toy support desk illustration
AddressFamily Play Support Center

124 Playroom Lane, Suite 300, Norwalk, CT 06851, United States

Email & Phone[email protected]

+1 800 555 0188 for product, retail, and age-stage questions.

HoursMonday-Friday

9:00 AM-6:00 PM Eastern Time. Weekend messages are reviewed next business day.

For product inquiries, include the child's age, the intended occasion, and whether you are considering role-play, construction, STEM learning, or a broader gift assortment. For retail or classroom support, note approximate quantity, shelf theme, and timing so the team can answer in practical terms instead of sending generic product copy.

Two-column request form

Send a complete play or product request

The modal form is intentionally compact. This contact page gives you room to describe the child, buying context, and safety expectations so our reply can be more useful. Tell us if you are shopping for a baby shower, stocking a preschool shelf, comparing wooden blocks, building a pretend-play corner, or selecting STEM activities for older children.

  • Age-stage recommendations for newborn through big kid.
  • Guidance across role-play, collectible, building, and STEM categories.
  • Support for retailer, educator, and family gift decisions.

For the fastest reply, include any product names you are comparing, the age range on the package, the space where the toy will be used, and whether you care most about quiet play, movement, storytelling, building, or early learning. Those details help the support team answer with a focused shortlist instead of a broad catalog summary for families.